Frequently Asked Questions
add71 FAQ — Answers to All Your Questions Here
From opening an account to bonuses, deposits and withdrawals, gameplay, and safe gaming — find detailed answers to the most frequently asked questions about add71 all on one page.
It is natural to have many questions before joining add71 or while playing. This page is a detailed guide made for players in Bangladesh — covering account registration, deposits and withdrawals with bKash and Nagad, cricket betting, slot games, the welcome bonus, and responsible gaming, all with clear and honest answers to the most common questions. If you do not find an answer, contact us via 24/7 live chat.
Account and Registration
To open an account at add71, you need an active mobile number, an email address, and a strong password. The registration process can be completed entirely on mobile and takes just a few minutes. Once your account is created, you can log in right away and start playing.
No, only one account per person is allowed. Opening multiple accounts is a violation of add71's rules and may result in all accounts being closed. If you have any issues, contact us via live chat — our team will help.
Click the "Forgot your password?" option on the add71 login page. Enter your registered mobile number or email and you will receive instructions to reset your password. If you run into any trouble, speak with us via 24/7 live chat.
You must be at least 21 years old to open an account and play at add71. This platform is strictly prohibited for anyone under 21. We believe in responsible gaming and follow age verification procedures strictly.
Yes, after logging in you can update your email, password, and some personal information from the profile settings. To change your mobile number, contact us via live chat. All changes are secured through SSL encryption.
Deposits and Withdrawals
Deposits from bKash to add71 are usually instant. Your gaming wallet balance is updated within seconds of the payment being confirmed. During busy periods or in case of network issues there may be a slight delay — let us know via live chat if that happens.
The minimum deposit amount at add71 is ৳500 — for any payment method (bKash, Nagad, Rocket, or Upay). Deposits below this amount are not possible. You can get started easily even with a small budget, and there is a chance to receive a 150% bonus on your first deposit.
Withdrawals from add71 to Nagad are usually completed within 1 hour. Once your withdrawal request is approved, the funds are sent to your Nagad account. The minimum withdrawal is ৳500. This process works the same way at night and on holidays.
add71 does not charge any service fees on deposits or withdrawals. However, bKash, Nagad, Rocket, or Upay may apply their own transaction charges — this depends on the respective payment service's policy. Check your mobile banking app for details.
Yes, both Rocket and Upay are supported at add71. These methods are just as fast and secure as bKash and Nagad. Start depositing from ৳500 and withdraw within 1 hour using any method. Switching between methods is no problem.
Common reasons for a rejected withdrawal include unmet bonus wagering requirements, incomplete account verification, or incorrect payment details. Contact our 24/7 live chat to find out the reason for the rejection and to resolve it.
Games and How to Play
To bet on BPL or any other cricket tournament, log in to add71, go to the cricket section, and select your preferred match. You can place bets across various markets including match winner, top batter, and total runs. Verify the odds and stake before confirming your bet.
add71 offers a variety of slot games from multiple top providers including PG Soft, Pragmatic Play, and JILI. These include classic slots, video slots, Megaways, fishing games, and crash games. Each game has its own theme and features.
add71 Casino offers live baccarat, live roulette, live blackjack, Dragon Tiger, Teen Patti, Andar Bahar, and various game shows. You get the experience of playing directly with real dealers. Tables from Evolution Gaming, Ezugi, and other top providers are available.
Yes, add71 is fully mobile-friendly. All games can be played comfortably on both Android and iOS devices through a browser. Every feature from cricket betting to live casino works fully on mobile. You get a smooth experience without needing to download a separate app.
RTP, or Return to Player, is the theoretical percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered — but this is a long-term average, not a guaranteed outcome for each session. All games at add71 ensure fair play.
Yes, in-play or live betting on T20, IPL, and other international cricket series is available at add71. Odds change in real time based on what is happening during the match. A fast internet connection gives you the best experience.
Bonuses and Promotions
The add71 welcome bonus is 150% on your first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus, giving you a total wallet balance of ৳2,500. A promo code may be required at the time of deposit to activate the bonus — ask via live chat for details.
A 25x wagering requirement means you need to wager the bonus amount 25 times before you can withdraw it. For example, if you receive a ৳1,500 bonus, you must place a total of ৳37,500 in bets before the bonus becomes withdrawable. Once completed, the bonus amount can be withdrawn.
If you deposit ৳14,000, the 150% bonus would come to ৳21,000 — but because the maximum limit is ৳10,000, you will receive a ৳10,000 bonus. Your total wallet balance will therefore be ৳24,000. Depositing more than this will not increase the bonus beyond ৳10,000.
add71's VIP program has 5 levels: Bronze (0.2% weekly cashback), Silver (0.5%), Gold (0.7%), Platinum (1.0%), and Diamond (1.2%). By playing regularly you can gradually move up to higher levels and enjoy more benefits.
Weekly cashback based on your VIP level is added to your wallet at a set time each week. The cashback amount depends on your total bets for that week. Contact live chat for the exact schedule and calculation details.
Security and Responsible Gaming
add71 uses SSL encryption technology to keep all your personal and financial information secure. Your information is not shared with third parties. To learn more about our privacy practices, visit the privacy policy page.
Yes, add71 takes responsible gaming seriously. You can request a temporary or long-term self-exclusion yourself if needed. Contact us via live chat or at [email protected]. Our team will help without any judgment.
Yes, you can set your own daily, weekly, or monthly deposit limits. This is an effective way to control overspending. Contact live chat to set or change a limit. Lowering a limit takes effect immediately, while increasing one may take some time.
Placing larger bets to chase losses, being unable to stop gaming, neglecting family and work, and experiencing financial problems are common signs of addiction. If you notice these signs, take a break and speak with our responsible gaming team.
The add71 support team is available 24 hours a day, 7 days a week in Bengali. You will generally receive a quick response when you join the live chat. You can also reach us by email at [email protected]. Whatever the issue — financial, technical, or personal — we are ready to help.
Still have questions?
Our support team is with you 24/7 in Bengali — contact us right now via live chat or email.
[email protected] | 24/7 Bengali Support